Canvas Integration Studio
Event-to-FHIR Connector Builder + Observability
A first-party integration layer that makes bidirectional integrations fast and safe: subscribe to Canvas events, transform to/from FHIR, deliver to external systems via connectors, and provide replay, monitoring, and mapping tools.
Target Segments
- Segment B (Primary)6-25 providers with modern IT maturity who can adopt connectors quickly and have integration needs (labs, imaging, HIE)
- Segment C (Secondary)26-100 providers where interface volume rises (multiple sites, more vendors) and standardization matters
Why Now
- • Canvas's platform primitives (SDK + 650+ events + meaningful FHIR write support) are unusually strong compared with most ambulatory incumbents' publicly documented surfaces
- • Switching is blocked by rebuilding interfaces + downtime risk during cutover; reducing that friction is directly adoption-leveraged
- • Competitors have governance gates (e.g., "Solution Validation") and approval-heavy integration motions--Integration Studio differentiates on speed-to-safe-integration
- • HTI-1 and interoperability mandates create regulatory tailwind for standardized integration approaches
Objectives
Reduce Implementation Friction
Cut time to deploy top integrations (lab + imaging + HIE) via reusable connectors and mapping UI
Operational Reliability
Built-in monitoring, replay, alerting; reduce integration-related tickets
Developer-Grade Extensibility with Guardrails
Clinics/partners can build connectors using a connector SDK, but in a sandboxed, auditable manner
User Personas
IT / Clinic Developer
Fast connector setup, mapping tools, replay, and minimal custom code
Ops Manager
Fewer go-live delays and fewer integration outages
Clinician / Staff
Integrations that "just work" (labs/results flow reliably)
Support/CS
Observability to diagnose issues quickly
Functional Requirements
Core capabilities required to deliver on the stated objectives.
Connector Framework
Runtime + config. Connector can be enabled per site; secrets stored securely; actions audited.
Event Subscription Manager
Choose events, transform, deliver. Admin selects event types; delivery guarantees documented; traces visible.
Mapping UI
FHIR <-> external payload with schema validation. Mapping errors caught pre-deploy; sandbox tests required before prod.
Observability
Logs, traces, dashboards. Per-message status; MTTD/MTTR measurable; alert rules configurable.
Replay + Backfill Tooling
Operator can replay by time window/message id with idempotency.
Connector SDK for Partners
Typed interfaces + test harness. Partner can build connector in sandbox; passes conformance tests.
Integration Library Templates
Top 5 interface type templates. Templates reduce setup time vs scratch; measured.
Success Metrics
| Metric | Baseline | Target | Change |
|---|---|---|---|
| Time to First Successful Message | TBD | 5 business days | |
| Delivery Success Rate | TBD | 99.5% | |
| MTTD (Mean Time to Detect) | TBD | <30 minutes | |
| MTTR (Mean Time to Recover) | TBD | <2 hours | |
| Integration Engineering Hours Reduction | TBD | 30-60% fewer hours per clinic | |
| Go-Live Delays Attributed to Interfaces | TBD | Measurable reduction |
Rollout Plan
Discovery + Design
Integration category selection for MVP (labs vs imaging vs HIE); mapping usability tests; operator role model validation.
Build MVP
Connector runtime/config; event subscription for limited events; mapping UI/validation; observability dashboards.
Pilot
3-4 design-partner clinics (6-25 providers), each with 2-3 priority integrations. Include one "complex" clinic to validate observability + replay.
Beta
Add replay/backfill basics, connector version pinning, operator workflows for credential rotation.
GA
At-least-once delivery with idempotency keys + circuit breakers + safe stop; support runbooks in place.
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